UX & IA Research and Design
Hello, I’m Mark Bailey,
a user experience designer and researcher. I have experience with AI, Machine Learning, and Enterprise designs using a research process and a design process to find the wants and needs of the users. But, most importantly I have fun doing it. This website helps describe what I do.
Enjoy your visit.
Portfolio Case Studies
UX Research Case Studies
Even before doing user testing you want to make sure all of the algorithms are working. If you can hand off UX requirements to the QA testing group it’s helpful. But, I’ve found a lot of the time the QA group is also adjusting to the new reality of working with AI; and a lot of the time, as long as they can verify that the app gives a reasonable response, it passes. However, AI can give many responses that make sense but do not help the user to achieve their goals.
Machine learning is one of the strategies many companies are using as they try to improve their user’s experience. Building artificial intelligence into apps can improve what can be done for customers and users, but can also affect how customers and users interact with the machine. In this article I am covering how, as the designer, you can help improve the process; even when the engineers are deciding on which machine learning algorithm to use.
The obvious answer to making a site more accessible is attracting more customers through the simple act of widening the possible user base. It is estimated 10% of people using the web are navigating it with some kind of disability, but this answer is too simplified since most managers really have a problem with the extra cost of making a site accessible. But I want to show there doesn’t need to be an added expense and it is justified even if there are not any extra user base…
One of the ways that companies are cutting costs is cutting out the position of technical writer with the tasks being added onto the role of the UX person. Here is how I have managed the technical writing aspects of the projects I have been on.
First and foremost, make sure all of the copy is in one place…