UX Design for AI: AI specific issues while user testing

UX Design for AI: AI specific issues while user testing

Machine learning is one of the strategies many companies are using as they try to improve and differentiate their product by augmenting the user’s experience. Building artificial intelligence into apps can improve what can be done for customers and users, but can also...
Design for AI — How algorithm choice affects UX

Design for AI — How algorithm choice affects UX

Machine learning is one of the strategies many companies are using as they try to improve and differentiate their product by augmenting the user’s experience. Building artificial intelligence into apps can improve what can be done for customers and users, but can also...

UX Tools for Testing Mobile

Mobile can create it’s own set of problems because from a design standpoint it is still considered a single app at a time device. This can present problems when trying to record the interface during user testing. First a few caveats: If you have no budget for...

How to Improve Team UX Skills

There are many different disaplines for UX there is always a new skill to learn or improve on. At my current position I have created a new process to help all of the specialists on the team to learn more generalist skills. They won’t be experts but when the...

Managing Technical Writing for UX People

One of the ways that companies are cutting costs is cutting out the position of technical writer with the tasks being added onto the role of the UX person. Here is how I have managed the technical writing aspects of the projects I have been on. First and foremost,...