(details about the research process can be found on the UX Research page)
- Requirements Gathering: knowing what is important, metrics to test for and measure, and environment app will be used in.
- Design Workshops: Working with developers and project owners to make sure it can be created within scope and programming constraints.
Define persona groups
Define goals for each group and how the goals will be measured.
Separate information from assumptions – Research and validate them
Design multiple solutions
Start with most obvious paths first to find areas not thought of
Try removing assumptions to see if different solutions are created
Look for patterns
Match the experience to the brand
- UX Pattern Validation: checking that design ideas are the optimal pattern for the solution. A/B testing, click tests, label explanations would all be done here.
- Wireframing & Prototyping: Creating layout and interaction details to the level needed for minimum viable product. If paper works, paper is used. If coding is needed to test transitions then it is programmed.
- User Testing: Using the wireframes and prototypes to test with users. At this point it is gathering qualitative data such as mood and opinions. Lab testing can be done but testing users in-situ is preferred to measure distraction level. (especially for mobile)
- Visual Design: design comps are created for dev
- Dev Implementation: working with developers to make tweaks to get it to fit within libraries being used.
- UX and Visual Audits: Make sure what was designed is what is created. Using analytics to compare metrics from old and new product to verify project is a success.
- Start all over again with the next sprint.
To see how the individual deliverables fit together into the larger development story, presented here are case studies covering different projects I have worked on. In the interest of brevity, this is just a sampling of my work. Feel free to contact me for a more details.
If you are interested in viewing more, you can view my UX Research.