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UX Resources

Helpful UX Documents

If you are in the UX industry here are some of the deliverables I have created over time you might find helpful.

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Heuristic Scorecard

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User Review

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Contextual Inquiry (Interview) Questions

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Journey Map Touchpoint Notes

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Competitive Analysis Template

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NPS & SUS online survey

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NPS & SUS Response sheet

More Case Studies

Even more examples for UX challenges and outcomes. (Warning: Password Protected)

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Copyright 2020 Mark Bailey